Why “No DMARC” Appears in Zoho CRM

Zoho CRM checks whether a DMARC policy exists in your domain’s DNS.

If no record is found, it displays “No DMARC”, meaning:

• The domain is not fully protected
• Deliverability may be impacted
• Zoho may prompt DMARC setup when sending emails 

How to Add DMARC

Step 1 — Access DNS Settings

Log in to your domain provider (e.g., GoDaddy, Cloudflare, Namecheap).

Step 2 — Create a TXT Record

Host / Name

_dmarc.yourdomain.com

Value (recommended starting point)

v=DMARC1; p=none; 

Step 3 — Save and Wait

Save the record and allow DNS propagation (can take up to 24 hours).

Step 4 — Validate in Zoho CRM

Go to:
Setup → Channels → Email → Email Deliverability → Email Authentication

• Locate your domain
• Click Validate
  
  
• Status should update to “DMARC set”